Abandoned Carts

Recover lost quotes — and bring customers back with ease.

DigiFabster’s Abandoned Carts feature helps you track and re-engage users who started a quote or order but didn’t complete checkout. With full visibility into selected parts, pricing, and customer contact info, you can follow up quickly, recover lost revenue, and improve your overall quote-to-order conversion rate.

This is a must-have tool for machine shops, fabrication services, 3D printing providers, and any online manufacturing platform looking to streamline customer follow-up and close more business.

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🔧 What It Does

With Abandoned Carts, you can:

• View a complete list of users who abandoned their quote or checkout
• See:
  • Selected products
  • Uploaded CAD models
  • Estimated pricing
  • User contact details (email, name, company, etc.)
• Sort or filter abandoned carts by date or customer
• Click into any abandoned cart to:
  • Review the selected configurations
  • Manually convert it into an order or send a follow-up
• Export data for CRM or sales outreach campaigns

This data is invaluable for sales teams, estimators, and shop owners who want better visibility into leads that got away.

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🏭 Problems This Solves

Problem: Potential customers leave without finishing their quote or order
✅ Solution: Track who left, what they were ordering, and how much it would have cost — then follow up.

Problem: No way to reconnect with high-intent users
✅ Solution: Use customer contact info to re-engage directly or export to your CRM.

Problem: You lose visibility into dropped RFQs and missed opportunities
✅ Solution: Abandoned Carts gives you a clear view of open opportunities to convert.

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🚀 How It Works

1. Go to Orders → Abandoned Carts
2. View the list of incomplete checkouts
3. Click any entry
4. Follow up manually or export the data for outreach

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💡 Pro Tip

Set a workflow to review abandoned carts weekly — especially for high-value quotes. A timely follow-up with adjusted pricing, alternate material options, or faster lead times can turn abandoned carts into confirmed orders.

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